Purpose
Muhibbah Travel-Tours & Trading Pte Ltd is dedicated to safeguarding the personal data of our clients. This Privacy Notice outlines how we collect, use, disclose, and protect your personal information in accordance with applicable data protection laws.
Personal Data Collected
We collect the following categories of personal data to provide you with our services:
· Contact Information: Name, email address, phone number, residential address, next of kin's name, and next of kin's contact information.
· Travel Documents: Passport details and visa information.
· Travel Preferences: Desired destinations, travel dates, and accommodation preferences.
· Payment Information: Credit card details and bank account information.
· Health and Medical Information: (Optional) For health advice prior to departure and in the event of a medical emergency.
· Religious Preferences: For dietary arrangements.
Use of Personal Data
Your personal data is used for the following purposes:
· To process and manage travel bookings and arrangements.
· To provide tailored travel recommendations and promotional offers.
· To communicate with you regarding your travel plans and inquiries.
· To comply with legal and regulatory requirements.
Disclosure of Personal Data
We may disclose your personal data to the following third parties:
· Travel Service Providers: Such as airlines, hotels, and tour operators.
· Payment Processing Companies: For transaction processing.
· Government Agencies: For visa applications and customs clearance.
Protection of Personal Data
We implement various security measures to protect your personal data, including:
· Secure storage in encrypted databases.
· Encryption of online transactions.
· Restricted access to authorized personnel only.
· Data breach notification procedures in accordance with legal requirements.
Retention of Personal Data
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Upon fulfilment of those purposes, your data will be securely disposed of in accordance with our Data Retention and Disposal Policy.
Client Rights
You have the following rights regarding your personal data:
· The right to access and correct your personal information.
· The right to withdraw consent for data collection and processing.
· The right to request the deletion of your personal data.
Contact Us
If you have any questions or concerns regarding your personal data or our privacy practices, please contact our Data Protection Officer at:
Email: admin@muhibbahtravel.com
Thank you for choosing Muhibbah Travel-Tour & Trading Pte Ltd. We are committed to protecting your privacy and ensuring a secure travel experience.